What This Policy Covers
This policy explains how GQbet Casino, operated by GQbet Casino Limited, handles the personal data you give us when you open an account , deposit , play or contact support .
Data We Collect
- Account data: name, date of birth, email address, phone number and country of residence.
- Verification data: the identity and address documents our licence requires before a withdrawal is released .
- Payment data: the method used, the amounts and the transaction references. Full card numbers are handled by our payment providers and are not stored by us.
- Usage data: IP address, device and browser type, and the pages and games you open.
Why We Use It
We process your data to run your account, to handle deposits and withdrawals, to meet the anti-money-laundering and age-verification duties our licence imposes, to detect fraud and bonus abuse, and - only where you have opted in - to send marketing.
Who We Share It With
Payment processors, identity-verification providers, game studios and our regulator — named on our about page — each only to the extent required. We do not sell your personal data.
How Long We Keep It
Account and transaction records are kept for the period our licence requires after an account closes. Data we no longer need is deleted or anonymised.
Your Rights
You can request a copy of your data, ask for corrections, withdraw marketing consent, or request deletion where no legal duty requires us to keep the record. Email [email protected] and we will respond within one month.
Cookies
We use cookies to keep you signed in, remember your preferences and measure traffic. You can clear or block them in your browser, though the site will not work correctly without the essential ones.
Changes
We update this policy when our processing changes. The date at the top of this page shows the current version.